How we Work

Our projects are partnerships. We’re with you for every step of your project for as long as we're needed.

Freeflow Digital's services are delivered by technology consultants who know the non-profit and higher ed verticals, and have decades of experience in data management, product development, and web application development. We understand how to deploy enterprise solutions for nonprofits that don't break the bank, and we know how to make solutions of all types work together seamlessly.

As a vendor-neutral firm -- we do not engage in strategic alliances or partnerships with any of the platforms we consider -- we are equipped to offer unbiased assessments and analysis, vendor review, and other kinds of technology consulting that are conflicts of interest for other firms in the space.

Over the years, this non-profit technology heritage has given us a foundation of process and structure.  This is not the bad kind of process and structure that bureaucracies use to prevent anything from happening, but the good kind that helps people like you navigate through complex projects without losing your way (or your minds).

Discovery – For each potential engagement, our first step is to probe client goals and needs to determine whether Freeflow's services are a good match. We regularly refer a potential client to other firms if they are better suited for a given project.  If we are a good fit, then we dive deep into your data and website challenges and use your experience and our knowledge to craft a solution that is unique to your organization.

Planning – Planning translates project requirements into a concrete implementation plan, timeline, and estimate. This could include wireframes and creative concepting, current/future state diagrams on how to integrate systems, or a data integration mapping to bring order to your data chaos.  Clients walk away from this process with a solid understanding of what's necessary to complete their project and a blueprint for exactly how to get it done.  

Execution – With a team of strategists, programmers and database specialists, we are happy to take your project through to completion.  We build custom applications in Drupal or on your existing web development platforms, we develop engagement and fundraising websites, and we design donor, voter, and membership focused CRM implementations -- all with deep data integrations to tie your systems together.

Ongoing Support and Strategy -- We do not just launch your project, and then toss you to the wolves the next day.  We’re there to monitor the platform, collect and analyse key performance data, and plow that learning back into the system we’ve helped you create.  Our projects are partnerships, and we’re with you every step of the way.

Our services are oriented towards online fundraising, supporter management, internal operations technology, and custom online applications -- but our custom approach to programming gives us the skills to help you with nearly any data-driven project. If you'd like to learn more, we would love to meet you.

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